Privacy Policy

Welcome to Zingfont! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using Zingfont, you agree to the terms outlined here.

1. Data We Collect

At Zingfont, we collect various types of data to provide, improve, and personalize our services. Below is a detailed breakdown of the types of data we collect and why we collect them:

1.1 User Behavior Data

We collect data about how you interact with our website and services, including:

Search Queries: Fonts searched and filters applied.
Download Behavior: The fonts you download and associated actions.
Usage Patterns: Pages visited, time spent on each page, clicks, and browsing behavior.
AI Interactions: Inputs provided to our AI-powered search engine.

When you log in or register an account on Zingfont, we may collect:

Email Address: Required for account creation, font downloads, and communication.
Profile Information: Optional details like name, preferences, or any information you choose to provide.

We may collect contact information to send specific newsletters or research communications:

Email Addresses of Font Creators: Selected font creators receive anonymized user behavior summaries, providing insights into market preferences and trends.

1.4 Technical Data

When you use Zingfont, our systems automatically collect technical data to ensure proper functionality and improve performance:

IP Address: To identify general location and enhance security.
Device Information: Type, operating system, and browser version.
Cookies and Session Data: For session tracking, personalization, and analytics.

1.5 Aggregated Data

To maintain privacy, we may aggregate user data (e.g., total downloads per font) to provide insights to font creators or improve our services. This aggregated data does not identify individual users.

2. How We Use Your Data

We use your data for various purposes to enhance your experience, ensure platform functionality, and support font creators. Below is a detailed explanation of how we use the data:

2.1 Personalization and AI Optimization

Improving Search Results: Analyzing user search patterns to enhance the AI-powered search engine's relevance and accuracy.
Customization: Providing personalized recommendations and tailored user experiences.

2.2 Platform Performance and Analytics

Behavior Analysis: Understanding user preferences and trends to optimize the platform.
Bug Fixes and Improvements: Using technical and behavioral data to troubleshoot and improve features.
Monitoring Usage: Ensuring platform stability and preventing misuse.

2.3 Communication and Newsletters

User Engagement: Sending updates, newsletters, or announcements to registered users.
Research Insights: Delivering anonymized user behavior summaries to selected font creators. These summaries include trends like popular font categories but exclude personal data.

2.4 Supporting Font Creators

Email Sharing: If you download a font while logged in, your email address may be shared with the respective font creator for legitimate communication purposes.
Market Feedback: Providing creators with insights into what users prefer, helping them align their designs with market demands.

2.5 Legal and Compliance Obligations

Security Measures: Monitoring activity to identify suspicious or unauthorized actions.
Compliance: Ensuring adherence to applicable data protection laws.

3. Rules for Font Creators

We recognize the importance of protecting user privacy while supporting font creators. Font creators who receive user emails must adhere to strict rules and guidelines to ensure ethical behavior and respect for user rights.

3.1 Permitted Uses of User Emails

Font creators may use email addresses shared by Zingfont for the following purposes:

Direct Communication: Answering questions, providing updates about their fonts, or notifying users about new designs.
Legitimate Marketing: Sending newsletters or promotional offers related to their products, provided they respect user preferences and comply with anti-spam laws.

3.2 Prohibited Actions

Font creators are strictly prohibited from engaging in:

Spamming: Sending excessive or irrelevant communications.
Blackmailing or Harassment: Using email addresses to intimidate or threaten users.
Unauthorized Sharing: Selling or sharing user emails with third parties without explicit consent.
Shady Practices: Engaging in unethical behavior that violates user trust.

3.3 Enforcement and Penalties

Zingfont takes violations seriously and has implemented strict enforcement mechanisms:

Immediate Suspension: Creators found in violation of these rules will have their accounts suspended.
Permanent Ban: Repeated or severe violations will result in a permanent ban from the platform.
Legal Action: For serious breaches, such as blackmail or data misuse, Zingfont reserves the right to pursue legal action.

3.4 User Protection Measures

Reporting Violations: Users can report any suspicious or inappropriate behavior by font creators via email at [email protected].
Transparency: Zingfont maintains oversight of email-sharing activities and ensures accountability among font creators.
Mitigation: In case of misuse, Zingfont will work with affected users to resolve issues and provide remedies, such as blocking further communications from the violating creator.

4. What We Don’t Do

At Zingfont, we prioritize ethical use of your data. Here’s what we do not do:

4.1 No Selling of Data

We do not sell, rent, or trade your personal data (e.g., name, email, IP address) to any third parties for commercial gain.

The only personal data shared with font creators is your email address if you download their font. No other details, such as your name, location, or download behavior, will be shared.

4.3 No Unauthorized Access

We maintain strict access controls to ensure your data is only accessed by authorized personnel or shared with font creators under the outlined rules.

5. Data Transparency and Anonymization

We believe in full transparency regarding how your data is used and shared. Below are the details:

If you download a font after logging in, your email address will be shared with the font creator. This allows creators to:

Engage with their audience.
Share updates or related information about their fonts.

5.2 Behavioral Data Aggregation

Aside from email sharing, we only share anonymized and aggregated behavioral data with font creators. This includes:

Download trends (e.g., how often a font was downloaded).
General search patterns (e.g., popular font styles or categories).

5.3 Transparency with Users

We ensure you are always informed about how your data is handled:

User Control: You can opt-out of sharing your email by refraining from logging in when downloading fonts.

6. Your Rights

We are committed to ensuring you have full control over your personal data. As a user, you have the following rights:

6.1 Access Your Data

You can request to view the personal data we have collected about you, including:

Login details (e.g., email).
Behavioral data (e.g., download history).
Any data shared with font creators.

6.2 Correct Your Data

You can update or correct any inaccurate personal information in your account.

6.3 Delete Your Data

You can request the deletion of your data from our systems. Once your request is verified:

Your data will be removed from Zingfont’s servers.
Font creators who received your email will be informed of your request to ensure compliance.

6.4 Opt-Out of Communication

You can:

Unsubscribe from newsletters.
Request to stop sharing your email address with font creators for future downloads.

6.5 How to Exercise Your Rights

To exercise your rights, contact us at:

Email: [email protected]
Subject Line: "Privacy Request: [Specify Your Right]"

We will respond to your request within 30 days.

7. Security Measures

Protecting your data is a top priority at Zingfont. We take the following measures to ensure your data is secure:

7.1 Technical Safeguards

We implement robust technical measures, including:

Encryption: Data is encrypted during transmission (e.g., HTTPS) and at rest.
Access Controls: Strict permissions limit access to personal data to authorized personnel only.
Firewall Protection: Advanced firewalls block unauthorized access to our systems.

7.2 Organizational Safeguards

We enforce strong organizational policies to protect your data:

Staff Training: All employees are trained in data protection and privacy practices.
Audit Practices: Regular audits are conducted to ensure compliance with data protection laws.
Privacy Policies for Creators: Font creators are required to follow strict privacy guidelines regarding user emails.

7.3 Response to Data Breaches

In the unlikely event of a data breach:

We will notify affected users and relevant authorities within 72 hours.
Details of the breach, including what data was affected and what actions are being taken, will be shared transparently.
We will provide support and guidance to users to minimize potential impacts.

7.4 User Responsibilities

You play a role in ensuring your own data security. We recommend:

Strong Passwords: Use strong, unique passwords for your Zingfont account.
Report Suspicious Activity: Notify us immediately if you suspect unauthorized use of your account or data.

8. Cookies and Tracking Technologies

At Zingfont, we use cookies and similar tracking technologies to enhance your experience on our website and improve our services. Below is a detailed explanation of how we use cookies and how you can manage them.

8.1 What Are Cookies?

Cookies are small text files stored on your device that help us:

Recognize you when you return to our website.
Track your preferences and browsing behavior.
Enhance website functionality and performance.

8.2 Types of Cookies We Use

Essential Cookies: Required for the website to function (e.g., maintaining login sessions).
Performance Cookies: Collect data on website usage (e.g., page views, errors) to improve functionality.
Personalization Cookies: Remember your preferences (e.g., language, font categories).
Analytics Cookies: Help us understand how users interact with our website using tools like Google Analytics.

8.3 Managing Cookies

You can control how cookies are used by:

Adjusting your browser settings to block or delete cookies.
Opting out of specific cookies through our cookie settings panel (if available).

Note: Disabling certain cookies may impact your experience on the website.

9. Third-Party Services

We work with third-party providers to offer you a seamless and secure experience. Below is an overview of how we work with these providers:

9.1 Who Are These Third Parties?

Cloud Hosting Providers: Store and process data securely (e.g., AWS).
Analytics Tools: Help us analyze user behavior (e.g., Google Analytics).
Email Service Providers: Manage newsletter and email communication.

9.2 What Data Is Shared?

Technical data (e.g., IP addresses, device information) is shared with analytics providers.
Your email address is shared with email service providers for newsletter delivery.

9.3 How Do We Ensure Their Compliance?

All third-party providers are required to:

Comply with global data protection laws (e.g., GDPR).
Maintain strict confidentiality and data security standards.
Sign data processing agreements to ensure compliance with Zingfont's privacy policies.

10. Data Retention

We only retain your personal data for as long as necessary to provide our services or meet legal requirements. Here’s how we manage data retention:

10.1 Retention Periods

Login Data (Email): Retained for as long as you have an active account.
Behavioral Data: Retained for analysis and platform improvement, then anonymized or deleted.
Shared Data with Font Creators: Emails shared with font creators will be retained as long as the creator’s account is active on Zingfont.

10.2 Deletion of Data

When data is no longer needed:

We securely delete or anonymize it.
Font creators who have received your email will be informed to delete it, if applicable.

10.3 Exceptions to Deletion

In some cases, we may retain data for:

Legal Obligations: To comply with applicable laws.
Dispute Resolution: To resolve disputes or enforce our terms.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Here’s how we handle updates:

11.1 Notification of Changes

Minor Updates: Updates will be posted on this page with a new "Last Updated" date.
Major Updates: Significant changes will be communicated via email or a prominent notice on our website.

11.2 Your Continued Use

By continuing to use Zingfont after updates are published, you agree to the revised Privacy Policy. If you do not agree, you may stop using our services or contact us to delete your data.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us. We’re here to help!

Email: [email protected]
Address: Jakarta, Indonesia
Subject Line: "Privacy Inquiry"

We are committed to addressing your inquiries promptly and transparently.